Customer Testimonials
I highly recommend Hines Park Ford and sales rep Constantin Popescu. Constantin is responsive, professional and kept us informed. This is a difficult market, and after getting no where with other dealerships, the customer service was refreshing. Many dealerships are charging over MSRP, this business does not add market adjustments. Buy your next vehicle here!
Great experience working with Hines Ford! Would recommend the dealership to anyone!
Loved my salesman al oxley he was the greatest salesman I've ever had
Eric's the best. He's personable and professional and he listens to my concerns and always answers my questions. He makes the process of lease renewal and new car pickup easy and seamless and, overall, a very pleasant experience.
Great experience. Everything as promised.
Very happy with my service experience. My car work was completed early and the final cost less than quoted. Martin was very helpful.
Great prices and great people!! Friendly!!!
Eric was great! He made the whole process quick and painless. I’ll definitely come back to Hines Park for my next vehicle purchase.
Always a great experience! Melissa and Pete are professional, kind and super efficient. Will always recommend Hines Park Ford, Melissa and Pete.
Martin took great care of me and got me in and out as soon as possible.
I was so impressed by the Service Technician Joe Harness. He was so friendly and helpful. He answered all my questions and was so knowledgable about my engine. He also gave me great advice for future reference in servicing my car. I will definitely recommend Hines Park Ford to my friends.
Where do I start? First I want to thank Constantin, Forrest and the owner for stepping up to the plate and knocking it out of the park for my recent purchase. I live out of state and had to do a lot of this process over the phone and e-mail and they did a fantastic job making the process as smooth as possible. (For those who don’t know, out of state deals can be quite tricky and a bit of a headache if not executed properly), but this team made it easy. We had a slight issue with the ...
Fast, friendly service and straightforward, easy sales. Great dealership!
Shawn Hardy was fantastic! he answered all my questions and listened to what I had to say, I think Hines Park Ford will be seeing me back in the future for my next vehicle.
Service department is spot on in every aspect!!
Best car purchase experience ever. They made me feel at home and truly tried to keep me informed and up to date.
I like friendly selling agents. They are working hard.
I was very happy with the quality of service on my new Ford F150 I would greatly recommend them
Very happy with Hines Park Ford. . . sales and service.
My husband and I have been looking for a car to fit our growing family and it has been tough in this market. I saw the perfect car listed on Hines Park Ford website. A quick message through their chat to ensure it was available, and we were test driving it later that day. We worked with Christine H, who we were referred to and we quickly saw why. We drove home in our certified pre-owned car the next day! Trade-in, paperwork, financing, etc. was done quickly and sufficiently. Best car buying experience thus-far. We will be back!
Very pleased with dealership and salesman, Constantin.
I could not have asked for a better experience purchasing my car, Constantin Pope was amazing and helped me with everything that I needed. He went above and beyond to help me and I will recommend him to anyone I know looking to purchase a car.
Service was excellent, all work done completely, and vehicle done when promised. Joe Harness is excellent and understands customer needs.
Clean, friendly and professional. Have had great experiences with Hines Park Lincoln and Ford - first rate !
Hines Park Ford and Constantin Popescu, sales representative exceeded all expectations. Constantin was proactive, professional and extremely customer focused throughout the entire sales process. He made buying a new vehicle is this difficult car market a very positive experience. The dealership was responsive to our requirements and did what was necessary to ensure a very smooth sales process.
The staff is friendly and professional. The dealership is clean and modern. I didn't have appointment and they accommodated my oil change when I drove in. Just waited 45 minutes. Top notch.
Great service and very quick!
Excellent service, very happy with Hines Park
This was a really nice dealership with a great coffee machine. I flew in from out of state to pick up a truck and my flight was delayed so I could not purchase the vehicle because the dealership was closed by the time my flight landed. I had no vehicle so I was picked up from the airport by Constantin Popescu. He not only helped me find a hotel for night but also treated me to dinner even though my delayed flight had nothing to do with the dealership. The next morning, he picked me up in my new truck ...
Best car buying experience I have ever had, the sales team is fair, honest, and knowledgeable about the vehicles and service they are selling!
Called on a Monday to make an appointment, scheduled to start Wednesday, repaired by Thursday eve, picked up Friday. The last dealership (diff location) I used for service, the vehicle went in and sat for a week before any work started. Extremely satisfied with this experience at Hines Park Ford.
Highly recommend! VERY fair pricing on services. While getting routine maintenance service, Salesman Kevin Baker helped me price a new vehicle, he was very patient, any question I had that he wasn't 100 percent sure about he took the time to call and ask if someone else knew the answer. This chip shortage/plandemic has changed the way dealerships have to operate. I am confident Hines Park is rolling with it and giving straight forward answers.
Great experience buying my new maverick at hines park ford.
I recently had my F150 scheduled for service at Hines Park Ford. The staff was accommodating as always and kept me informed of the progress of repairs through completion. I would recommend Hines Park Ford for service & sales needs.
Excellent service! 💯😎 You gotta see Rick Hawk there! He’s the best! They gave me great and speedy service! They are very trustworthy! Rick walked me through so many add-ons I didn’t even know existed! I’m loving my new car! All thanks to Hines Park Ford! And I wasn’t paid to say this either. I really mean it! Go there! Thanks to Rick and the staff at Hines Park Ford.
good and fast service, I am satisfied
Nicholas was very helpful. If he didn't know the answer, he went to find out, to update us. I would work with him again and recommend him to family/friends
I didn't purchase the pre owned car only because my wife decided for one with a different color not available at Hines Park Ford, but Nicholas was so kind and professional during the extensive road test. I couldn't have asked for a better treatment. Keep up the good work. Cristiano S.
Nicholas was very helpful just wish Honda would give me more money for my lease and let me out of the lease early. More than likely once lease is up will be back at hines ford. Maybe by then I will have enough money saved up to buy a good used f150
Dealt with Michelle was able to get a great deal on a used car. No BS walk in walk out. Would recommend.
Great service and a great price
Greeted nicely offered the assistance I needed. Very pleasant experience, but not much inventory on hand
Good service
Matt Monendo is the best!!
My wife and I stopped at Hines Park Ford just to speak about our lease which was coming up in a few weeks. Shawn Dalton answered all our questions and even got us into a new Ford Edge for less than we were paying for our Escape. Great service!!
I went in to purchase a specific car that I had seen online. As soon as I walked in, I was greeted by a salesperson. He said he was currently helping another customer. But found me someone who was available to help me. So I appreciated that he still found the time to greet me. Shawn was the salesperson who was available. And he was quick, professional and very helpful. Shawn and the finance manager, who's name I forgot unfortunately, got me in and out in 2 hours. And being that I'm a finance manager for another dealership myself. ...
Had a great experience working with Shawn Dalton in purchasing a new vehicle. Great customer service, professional and not pushy. Would highly recommend him.
Michelle made the sales process so good. She was amazing including delivering my truck to my house and picking up my old one!! I was beyond happy! Thanks Michelle!
I worked with Shawn Hardy to lease a vehicle. He was very transparent, non-pushy, and accommodating. He went the extra mile to make sure all my concerns were addressed, and was definitely one of the better car salesperson experiences I've had. I will likely reach out to him again for future Ford car leases/purchases.
They had just the part we needed for a 25 year old truck and he was able to fix the tailgate so thumbs up
Love this dealership always a good experience and helpful staff.
Shawn Hardy, our salesman, was excellent. Very helpful, no hard sell...3 years later, buying a 2nd car. Shawn is the best. We love our Ford vehicles.
Just bought my fusion from Sara great customer service and great salesgirl I would buy from again and recommend anyone one looking for a good deal on a car to stop on in !!! Thanks Hines park ford, Think ford first
Always Great service. Pleasant people.
I received exceptional service today with my vehicle at Hines Park Quick Lane Service
Great service and good people!
Great service. Joe and the fellas at Hines Park serviced my F350 diesel on a stop over trip driving cross country with a travel trailer. They went out of their way to be flexible with my situation staying at a nearby RV park.
Great service we have bought our past three cars from here! Always happy with Hines Park Ford
Shawn Hardy, great salesman. First time experience.
The only place you should go if you are in the market for a new or used vehicle. Ask for Eric W. and he will make sure you leave happy.
Very good inventory of vehicles.
My go to dealer. Bought last 3 cars there. Friendly and clean. sales people are helpful without any pressure to buy
Great people and excellent service
Friendly service and great prices.
That actually treat you like a person and care what you think. Thank you for taking care of me and my truck. For the level of courtesy and attention to detail they have earned my respect and business. Thank you and keep those high standards up.
Nice friendly atmosphere Kevin baker are salesman was top notch i would recommend this dealer ship
Joey in service was fantastic!!
I deal with the parts department very fast very friendly
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