Customer Testimonials

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Google Oct 2, 2022

Matt listened to what I wanted from the Bronco and helped me pick exactly the options I needed!!! 100 percent the experience I was looking for! He made me comfortable and confident with my lease!

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Google Sep 30, 2022

Very thorough job done on my bronco sport. I will be back

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Google Sep 30, 2022

Great service and communication on services and timing.

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Google Sep 28, 2022

I just got my car yesterday and I worked with Constantine. He was very easy going, great work ethic and such a great help in providing me with all the information I needed to continue taking care of my new car. He also gave great tips on how to being a safe driver while on the road. I recommend working with Constantine.

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Cars Sep 28, 2022

Walked in without appointment at 3 pm and drove out at 6 pm with a great car. I hate going to dealers but was impressed at the quality and help of everyone here. Eric Breda moved me though the process and was very helpful and efficient with zero pressure. He is straight shooter and gets things done. Will send friends to Hines Park and Eric for a vehicle .

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Google Sep 28, 2022

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Google Sep 26, 2022

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Google Sep 24, 2022

Easy to contact, communicate with. Easy scheduling. Good follow up re status of vehicle. Very happy customer.

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Google Sep 23, 2022

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Google Sep 23, 2022

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Google Sep 21, 2022

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Google Sep 20, 2022

Hines Park Ford always hits it out of the park! For years my family has delt with this dealership and they never disappoint. When someone hit my rear end on my Edge I was devastated, but they made the entire process easy. Every oil change goes smoothly and my car gets her report card. I will never go anywhere else. I drive an hour one way just to do business with this dealership!

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Google Sep 19, 2022

Hines Park Ford came through for me for some customization work for my Bronco when the dealer that I bought it from didn't even respond to an email or voicemail. Although about 35 minutes away, they are now my go-to dealer for any needs I may have - even oil changes. A shout out to Eric Wilkinson for steering me in their direction!

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Google Sep 19, 2022

Chris, takes pride in his work and does what he says, on time ! He greets you with a smile and always will to listen to you! Hines Park Ford has a great employee!

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Google Sep 18, 2022

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Google Sep 18, 2022

This Dealership has excellent customer service. They make the sales buying process super easy! They also deliver right to your house!

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Google Sep 16, 2022

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Google Sep 16, 2022

The sales team at Hines Park Ford is professional, friendly, and courteous, and worked hard to fashion a deal for a lease renewal that was within my budget and that met my expectations. I cannot recommend them high enough.

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Google Sep 15, 2022

Very friendly and professional staff. My salesman Allen Oxley is phenomenal, no pressure, and very knowledgeable. I definitely recommend.

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Google Sep 14, 2022

My sales experience with Hines Park Ford and Michelle Kwiecien was fantastic. This was the most stress free auto purchase I have ever had and knew I was in great hands the entire time. I highly recommend.

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Google Sep 12, 2022

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Google Sep 5, 2022

I had the worst experience with my Ford Transit at another dealership. I vowed never to buy another Ford. After a recommendation from a few different people to try Hines Park I went to see Matt. Not only did they buy my Transit at fair price they also worked with me to put me in a Ford Escape. The customer service was above and beyond and they completely changed my mind about Ford. When you buy a used car they send it thru the garage first to make sure nothing is wrong and your driving out with a certified car. ...

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Google Aug 27, 2022

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Google Aug 26, 2022

Always treated like a king. Good service dept

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Google Aug 24, 2022

My salesperson Rick was knowledgeable, friendly and efficient. He made it an easy experience even in a tough market. My payment even ended up being lower than what I was expecting!

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Google Aug 24, 2022

Nicholas Penrose did a great job helping me get into my new lease vehicle. He helped me build it & kept me informed of the building process. When it came time to pick it up. He even stayed passed business hours for me. Overall great transition from my old lease vehicle to my new one. .

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Google Aug 24, 2022

I had a great experience purchasing my new lease. Matt Monendo is great to work with. I am very happy with my new Escape.

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Google Aug 22, 2022

I was looking for a used vehicle and found one at Hines Park Ford. They were the cheapest that I found. Been looking for 3 months. The salesman was very nice.

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Google Aug 19, 2022

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Google Aug 17, 2022

Hines Park Ford service center is quick, efficient, and extremely professional!

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Google Aug 16, 2022

This is a wonderful dealership, for excellent service see Melissa O.!

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Google Aug 15, 2022

Constantin Popescu got me into an amazing 2015 ford edge!!! I am so grateful for him and all that he did for me and all the help. I HIGHLY recommend him and his co-workers they are very friendly and will not disappoint!!

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Google Aug 15, 2022

My salesman Allen was very helpful & spent a long time with me explaining features on my Explorer. I also got my ordered SUV earlier than expected. Allen always goes out of his way to give great service. Hines Pk.Ford best dealership in western suburbs.

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Google Aug 14, 2022

Great service! Very friendly staff. Really good experience with them. I'll always recommend Hines Park Ford.😊

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Google Aug 10, 2022

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Google Aug 8, 2022

Our salesman Shawn Hardy was very friendly, knowledgable and responsive. We arrived at the dealership just before closing on a Friday night and he spent all the time we needed with us. Thanks Shawn H.

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Google Aug 8, 2022

Great experience!!! Our salesman Allen Oxley is one of the best you should go see him. I know I will again.

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Google Aug 6, 2022

Best buying experience ever

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Google Aug 3, 2022

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Google Aug 2, 2022

Great sales personnel! Polite, professional and pleasant! Thank you!

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Google Jul 31, 2022

I love my new Mach E ..she is a dream to drive...our service has been impeccable!

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Google Jul 28, 2022

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Google Jul 26, 2022

Had nice trucks at a great price. Trust me, I looked for months. No need to haggle, pricing is very competitive. Just find the one you want, and get to business. Entire process was quick, truck was nice and clean when I picked it up. Overall, one of the better experiences I have had buying a car. Thank you Janet, you made this process painless!

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Google Jul 26, 2022

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Google Jul 25, 2022

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Google Jul 22, 2022

Hines Park is far above any dealership I have ever gone to. I will always get me vehicles from them.

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Google Jul 19, 2022

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Google Jul 16, 2022

I received great service from Nicholas Penrose. He is a very nice guy. The service was excellent and efficient. I am extremely happy! 😊

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Google Jul 15, 2022

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Google Jul 15, 2022

Mr and Mrs Kroetsch were incredibly helpful in helping me find a new car. They found one, that worked with what I was needing from a jew vehicle, super fast and made the paperwork process very easy. 10/10

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Google Jul 15, 2022

Nice people, good information. Will go back

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Google Jul 12, 2022

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Google Jul 12, 2022

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Google Jul 8, 2022

Working with Hines Park Ford has been great. I bought my first truck from them in 2010. I recently had my brakes serviced by them and am very happy with the service. I accidentally left my motorcycle key in the car and they went out of their way to find it for me while the car was being worked on which was very nice and made sure it was left out for me after hours so I could ride!

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Google Jun 29, 2022

Great friendly Dealership, my sales person Michelle made the leasing process quick and painless. She didn't hound me and try to sell me extra garbage add-ons and services like other dealerships have done in the past. I was in and hout in less than an hour. Out of my 30 years of buying cars, this was the best experience I have had to date.

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Google Jun 28, 2022

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Google Jun 27, 2022

I just picked up a 2022 Bronco Sport this past Thursday from Hines Park Ford and the service and sales experience was easy and effotless. Rick Hawk was my salesman and he did an incredible job getting me into the Bronco Sport and getting me a good deal and a payment I was comfortable with. The whole process was smooth and easy and I will gladly purchase from this dealership again.

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Google Jun 27, 2022

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Google Jun 25, 2022

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Google Jun 24, 2022

The service department at Hines Park ford is professional and competent. Every step of the way from scheduling to the cashier is a positive experience. I highly recommend them.

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Google Jun 22, 2022

My sales man Shawn Harty was FANTASTIC! I came in looking for a new vehicle, as mine was totaled, and he went above and beyond to help me out! From showing me a myriad of options to finally landing on the right car for me and with a great price to boot! He was absolutely no pressure and didn't hound me to make a decision and buy with him. He even helped me out after the sale and fixed a few things for me on the car for free! He also went out of his way to secure me ...

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Google Jun 21, 2022

We have always been given good service and consideration at Hines Park service department.

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Google Jun 20, 2022

Professional, fast, and friendly service. All service items were completed in a timely manner. Highly recommended dealership and service.

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Google Jun 20, 2022

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Google Jun 17, 2022

Erick Wilkinson is super nice guy. He goes above and beyond to satisfy your needs. I would highly recommend. He took care of me so well I ordered 2 more vehicles from him.

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Google Jun 14, 2022

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Google Jun 13, 2022

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Google Jun 13, 2022

Excellent service, paperwork was superfast. If you're buying Ford this the place to come. Highly recommended A++++++

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Google Jun 11, 2022

I love my new Ford Explorer ST! Constantin was awesome to work with and I look forward to being a customer of Hines Park Ford for many years.

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Google Jun 11, 2022

Shawn H.!!! Great customer service all while his wife was delivering their child! Thank you!

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Google Jun 7, 2022

Great dealership, Constantin Popescu was excellent at putting the customer first.

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Google Jun 2, 2022

Constantin is absolutely amazing. So much fun to work with and got me a deal I didn’t think was possible.

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Google May 29, 2022

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DealerRater May 28, 2022

I have been buying from Matt at Hines Park Ford for over 20 years and always get a good price and honest answers.

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DealerRater May 27, 2022

Shawn Hardy was a consummate professional. He excelled in every aspect of the vehicle purchase. I would highly recommend him to anyone.

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Google May 22, 2022

I highly recommend Hines Park Ford and sales rep Constantin Popescu. Constantin is responsive, professional and kept us informed. This is a difficult market, and after getting no where with other dealerships, the customer service was refreshing. Many dealerships are charging over MSRP, this business does not add market adjustments. Buy your next vehicle here!

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Google May 18, 2022

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Google May 17, 2022

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Google May 16, 2022

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Google May 12, 2022

Great experience working with Hines Ford! Would recommend the dealership to anyone!

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Google May 8, 2022

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Google May 4, 2022

Loved my salesman al oxley he was the greatest salesman I've ever had

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Google May 3, 2022

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DealerRater May 3, 2022

Eric's the best. He's personable and professional and he listens to my concerns and always answers my questions. He makes the process of lease renewal and new car pickup easy and seamless and, overall, a very pleasant experience.

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Google May 2, 2022

Great experience. Everything as promised.

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Google May 1, 2022

Very happy with my service experience. My car work was completed early and the final cost less than quoted. Martin was very helpful.

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Google May 1, 2022

Great prices and great people!! Friendly!!!

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Google May 1, 2022

Eric was great! He made the whole process quick and painless. I’ll definitely come back to Hines Park for my next vehicle purchase.

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Google Apr 29, 2022

Always a great experience! Melissa and Pete are professional, kind and super efficient. Will always recommend Hines Park Ford, Melissa and Pete.

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Google Apr 28, 2022

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Google Apr 28, 2022

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Google Apr 27, 2022

Martin took great care of me and got me in and out as soon as possible.

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Google Apr 27, 2022

I was so impressed by the Service Technician Joe Harness. He was so friendly and helpful. He answered all my questions and was so knowledgable about my engine. He also gave me great advice for future reference in servicing my car. I will definitely recommend Hines Park Ford to my friends.

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Google Apr 26, 2022

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Google Apr 26, 2022

Where do I start? First I want to thank Constantin, Forrest and the owner for stepping up to the plate and knocking it out of the park for my recent purchase. I live out of state and had to do a lot of this process over the phone and e-mail and they did a fantastic job making the process as smooth as possible. (For those who don’t know, out of state deals can be quite tricky and a bit of a headache if not executed properly), but this team made it easy. We had a slight issue with the ...

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Google Apr 25, 2022

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