Customer Testimonials

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Google Mar 1, 2024

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Google Feb 29, 2024

John was an amazing associate to buy a car from, I had an amazing experience.

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Google Feb 29, 2024

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Google Feb 29, 2024

The best Ford dealership in southeastern Michigan. Our sales representative, Shawn Hardy was also great to work with. Terrific purchase experience!

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Google Feb 28, 2024

Great experience from start to finish. The sales staff was very professional and helped find us a vehicle that matched our lifestyle. The whole experience exceeded our expectations. Highly recommend Christine Hasenbusch as well as Hines Park for your automotive needs.

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Google Feb 28, 2024

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Google Feb 28, 2024

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Google Feb 28, 2024

I recently leased my third consecutive vehicle with Hines Park Ford and my experience has been excellent since the firat time I walked in there. I've never had a single issue of any kind and I've always been able to get the vehicle and the price I was comfortable with. The service department has been excellent every time I've needed them as well. Lastly I must comment on my sales rep who is personally the best person I have ever bought or leased a vehicle from Janet Kramb, she worked very hard dealing with my unique circumstance ...

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Google Feb 26, 2024

Shawn Hardy was fantastic throughout the entire process. We have been dealing with Shawn for many years now and always recommend him to our friends and family!

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Google Feb 26, 2024

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Google Feb 26, 2024

Great personal service. Salesman was not pushy. He never tried to force us into a specific vehicle. Listened to what we wanted. The entire purchase transaction was smooth and easy. He explained everything during the delivery process. He was readily available when I came back with questions. I would definitely recommend Constantine to anyone shopping for a new vehicle.

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Google Feb 22, 2024

I had an awesome experience with everyone at Hines Park Ford. I will come back again and I will refer my friends to Hines Park Ford.

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Google Feb 22, 2024

They made everything a Quick and effortless process.

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Google Feb 22, 2024

I've leased several vehicles from Hines Park and every time I do, the process is seamless. Melissa Oberstaedt makes it so easy. She's professional, friendly, knowledgeable, and so efficient. I love my new lease!

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Google Feb 21, 2024

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Google Feb 21, 2024

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Google Feb 21, 2024

Rick Hawk was very informative about choosing the right vehicle for our needs. We are very happy with the great customer service.

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Google Feb 19, 2024

Christine was a great help getting my first car! Thank you!

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Google Feb 19, 2024

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Google Feb 17, 2024

I just purchased a 2020 Ford Edge ST. I came from 3.5 hours away in Canton Ohio to pick it up. Everything was exactly as described and the whole experience was as seamless as possible. Zac Harvath was my salesman and he went far above and beyond to make the deal work. He kept me in the loop the whole time and followed through on everything he said he would. This place is clean and everything was super organized. Can't recommend enough!

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Google Feb 16, 2024

Great experience from start to finish! Constantin knows his stuff and did a fabulous job.

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Google Feb 16, 2024

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Google Feb 16, 2024

It was quick and easy

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Google Feb 16, 2024

Nice people and nice mechanic

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Google Feb 15, 2024

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Google Feb 14, 2024

I recently had a fantastic experience at Hines Park Ford with a sales representative named Constantin. He was highly knowledgeable about the vehicles and provided me with all the information I needed to make an informed decision. Constantin was also very patient and understanding, as I had a lot of questions and concerns. He made the whole car-buying process seamless and stress-free. I would highly recommend Constantin to anyone looking to purchase a vehicle at Hines Park Ford. Thank you, Constantin, for your outstanding service!

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Google Feb 12, 2024

Great experience! Rick Hawk was so helpful, this is my second time getting a lease through him. Highly recommended!

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Google Feb 12, 2024

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Google Feb 10, 2024

I knew I would get the best possible service and ease in purchasing my new Ford Maverick. This is why I chose Hines Park Ford! Rick Hawk very easy to get in touch with and promptly returned any calls I'd left. Everything was clear and easy. Definitely would go back again

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Google Feb 9, 2024

Paul Sugars and Dave Mundinger were amazing with the whole process! Honestly the quickest time being in a dealership. Thanks again neighbor😉👍

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DealerRater Feb 9, 2024

RicHawk has been our salesperson for several years and vehicles and know what i need and what i expect in my new vehicle so i will be completely satistied with it.He has never gone wrong in any of the lease vehicles we have delt with us. good not ask for a better friendly and great all around guy to help with my decision

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Google Feb 8, 2024

Janet was great! She answered all of my questions and took care of my concerns. She treated fairly and honestly. I am a customer for life

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Google Feb 8, 2024

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Google Feb 8, 2024

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Google Feb 7, 2024

I have leased numerous vehicles from Hines Park and Melissa and all experiences have been great! Melissa has made the processes so easy, I no longer dread the vehicle buying experience.

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Google Feb 6, 2024

Matt Monendo is a spectacular salesman. He helped me find exactly what I wanted, I was able get a fair price on my trade and I was in my new truck with in a couple hours of showing up at the dealership.

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Google Feb 6, 2024

Rick Hawk is the best salesmen for us. He found exactly the car I was looking for. Love also that he is a Christian and shares his faith. 👍 for Rick

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Google Feb 4, 2024

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Google Feb 3, 2024

Shawn is unbelievably helpful and really made magic happen to get us into the right vehicle at the right time with a very complicated family issue.

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Google Feb 3, 2024

Great Customer Service

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Google Feb 2, 2024

Janet Kramb is always very helpful and found me a great vehicle. I love my new Edge!

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DealerRater Jan 30, 2024

The purchase was very smooth, easy and professional. It was made even better by my salesman delivering the car to me.

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Google Jan 29, 2024

Great customer service! Matt and Rick were great!

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Google Jan 27, 2024

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Google Jan 26, 2024

Working with Rick Hawk (sales) made everything easy. The service staff is great as well.

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Google Jan 26, 2024

Rick Hawk is a great sales person ! Very though and a great person

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Google Jan 26, 2024

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Google Jan 24, 2024

Eric Breda and Forest in sales were amazing to work with. Eric was very easy to work with and made the car shopping / buying experience very pleasant. The whole team at Hines Park Ford is very professional and I would urge anyone looking to purchase / lease a new or used Ford to make a stop at Hines Park Ford.

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Google Jan 23, 2024

Ask for Matt Monendo! The customer service at Hines Park Ford is top notch! Everyone has an amazing team atmosphere. And there is an impressive amount of inventory on their lot. Definitely worth an actual visit to their facility. Matt Monendo was especially great and patient with all of my questions. I found him to be very knowledgeable and detailed. He dug deep to find the correct answer to one of my questions. He didn't just give me a standard "yes, it comes with that option" response, prior to actually checking first. Highly recommend!

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Google Jan 23, 2024

Great experience buying a Transit 150. Kevin Huff was excellent to work with, very responsive and honest.

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DealerRater Jan 23, 2024

Melissa O did a great job on our new vehicle. Got us what we wanted and got us close as possible to our original payment. Thank you!

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DealerRater Jan 23, 2024

Kevin Huff is a fantastic salesman! No BS just honest, hard working man! Thank you! How refreshing!

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Google Jan 21, 2024

Kevin Huff was great, honest and went above and beyond to find the features we wanted.

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Google Jan 20, 2024

Great sales experience from Melissa O. Thank you for making it easy for us! 5 stars!

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Google Jan 18, 2024

Sales person , Mr. Popescu was extremely helpful. Not intense about making a sale. With me the more some one pushes the more I will rethink and step away and take my business elsewhere. It help that I already had the vehicle picked out before hand. So it was just coming to the price. Now I got an ford maverick hybrid. So those can go way over MSRP if you didn't know. It's equivalent to finding the pot of gold at the end of a rainbow. I got it just a over MSRP so he really didn't make ...

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Google Jan 17, 2024

I had a wonderful experience shopping with Hines park ford! The salesmen to help me was Eric it made it a quick easy and stress free process I couldn’t be happier with my new car! Thank you guys!

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Google Jan 15, 2024

Rick Hawk is the best you got. He’s been great with me for the last 10 years on leasing my F150’s

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Google Jan 12, 2024

Shawn Hardy does a great job!

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Google Jan 10, 2024

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Google Jan 8, 2024

I showed up on time for my scheduled meeting. I was immediately greeted and connected with my salesperson.. They went through all the paperwork and options clearly with me. Very friendly and professional. I could not have asked for a better experience.

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Google Jan 6, 2024

Love this place Took very very well care of me hundred percent will go back here every time they worked with me the whole way thank you, Melissa Recommend everyone to come here next time for an amazing experience

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Google Jan 5, 2024

Really happy with my purchase. Excellent service. Will shop there again.

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Google Jan 5, 2024

Buying our car at Hines Park Ford in New Hudson was a seamless experience. You could tell everyone working there was extremely experienced and professional. Reach out to Eric Paul Breda. One of the best car salesmen I’ve met!

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Google Jan 5, 2024

Michelle K at Hines Park Ford was professional and patient. We highly recommend her! Even had Charles a Sales Manager take a ride with me in my New Bronco Sport. Had a great experience and will be returning for our next vehicle.

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Google Jan 4, 2024

Great place to buy a vehicle, Zach was very helpful and the dealership was fair on my trade in. Easiest transaction to buy a vehicle. Thanks Hines Park Team!

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Google Jan 4, 2024

The best experience in buying a truck. Salesman was quick and efficient and easy to work with. We would definitely recommend Constantin for purchasing your next vehicle.

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Google Jan 4, 2024

My sales associate Michelle was easy to work with and helped me get a car that fit my budget.

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Google Jan 3, 2024

Sales representatives are well versed and knowledgeable on all aspects of presenting and delivering their inventory. Been very pleased with my sales rep Shawn.

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Google Dec 30, 2023

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Google Dec 29, 2023

Great Leasing experience with Melissa. Took advantage of a Ford Special Offer on trucks.

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Google Dec 28, 2023

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Google Dec 28, 2023

Very helpful, friendly, and easy too work with.. I highly recommend anyone to purchase a vehicle from here.

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Google Dec 28, 2023

Thank you Team Hines Park for an outstanding customer service experience from the initial service scheduling call through vehicle scheduling, actual repairs, and arranging payment with Ford Pass points. What an amazing positive journey through a tight timing challenge on my side! The Hines Park team not only delivered a quality repair in very short order, they also resolved two outstanding recall notices to my surprise and delight. While the entire team deserves appreciation, several individuals listed below contributed service above and beyond my expectations. +Joe in Quick Lane +James in Service + Matthew as the Super Tech and even in ...

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Google Dec 27, 2023

Shawn Hardy and the rest of the team at Hines Park did an amazing job (per usual) helping make my lease a quick and easy process! Very pleased.

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Google Dec 27, 2023

This recent experience is my second time leasing with Hines Park. Shawn Hardy is the best. He completely takes care of his customers and gets to know what they like to match them up with something that they love. Thank you Shawn for the best customer service ever!!!

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Google Dec 26, 2023

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Google Dec 25, 2023

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Google Dec 24, 2023

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Google Dec 24, 2023

Shawn is always accommodating and knowledgeable about any car I am looking at.

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Google Dec 23, 2023

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Google Dec 21, 2023

We recently purchased our 5th vehicle from Hines Park Ford. This was our first time working with Melissa and the experience was wonderful. She did an outstanding job engaging with us from beginning to end. We will continue to use HPF for future Ford purchases.

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Google Dec 20, 2023

Great salesperson- Janet kramb

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Google Dec 20, 2023

I received the best car leasing experience in a long time. Everything was done right from my home including them bringing the car to me to test drive, to dropping off the car to me again at the day of signing. I didn’t step one foot into the dealership. HUGE bonus for me!!!! The long hours sitting at the dealership waiting all day is a thing from the past, thankfully. I highly recommend Hines Park Ford. Ask for Pete.

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Google Dec 20, 2023

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Google Dec 20, 2023

Paul Sugars is the best got me in my new F 150 pain free sales experience.

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Google Dec 19, 2023

They did a great job

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Google Dec 18, 2023

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Google Dec 17, 2023

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Google Dec 15, 2023

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Google Dec 15, 2023

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DealerRater Dec 15, 2023

The people who work at Heinz’s Park Ford are the most professional and friendly people in the business they put me in a new car in a matter of hours I drove it out the door

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Google Dec 14, 2023

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Google Dec 14, 2023

I had a catastrophic failure of my 2018 Ford Escape engine. James in customer service and Christine Hasenbusch worked hard to see what could be done with that car, and helped me expedite the purchase of a new 2023 hybrid Escape. They are both very kind and helpful.

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DealerRater Dec 13, 2023

From the sales department all the the way to the service porters everybody was fantastic see you soon

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Google Dec 13, 2023

Thanks for the ease of ordering my truck and picking it up. Also thank you Kevin Huff for making my experience with Hines Park Ford the best.

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Google Dec 13, 2023

I was not looking forward to buying a car. But these guys made it pretty easy. Matt, the salesman was great, the finance guy Forest was great, Nothing pushy or uncomfortable at all in the process. And they were close to home, which helped a lot.

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Google Dec 12, 2023

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Google Dec 12, 2023

Pleasant, low pressure dealership experience. Purchased a Ford Maverick after shopping for about a year. Not the amazing value this vehicle once was when it debuted in 2022, but a fair price that didn't give me sticker shock compared to other dealership markups in Detroit metro. Kaitlyn, online customer service rep was excellent at emailing me when Mavericks were available on the lot. I really appreciated this; other dealerships didn't even follow up. Melissa, Sales rep one she started working with me, was friendly, no pressure, and patient. I asked alot of questions, and she obliged all my repeat ...

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Google Dec 12, 2023

Hines Park Ford picked up my vehicle in my garage and serviced, washed and returned it promptly. The people are like family. Thank you Hines Park for the tremendous service.

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Google Dec 11, 2023

5 ⭐️’s easy at Hines Park Ford great customer service very friendly staff and I mean everyone there! Great inventory selection I was in and out of there in less that 90 mins with my new Maverick!! Class act there for sure!!


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