stopped in for an oil change without an appointment, service rep very accommodating. purchased car, and normally get service at bob maxey in howell. glad i gave hines park a try!

If you have a Diesel Ford this is the best place around for service. I had my 2016 F250 at another dealership for a week as they chased an engine light problem. I brought it into Hines park and they had it properly diagnosed and a written estimate within hours and the work completed early the next morning. Exceptional work and communication! Many thanks to the Hines Park service team.

I really like Hines park ford and Lincoln I’ve bought and leased for both dealerships and have been treated great

Took my truck here for a 2nd opinion after I was told it would be at least $1900 to fix. Thank god I did. Everything was fixed under warranty and the truck runs great now. I will only take my car here. Stay away from the ford dealership on 10 mile in Farmington Hills for service

Al Oxley always provides us with great service! Highly recommend if you’re looking for a new/used vehicle!

Polite & promt service, took good care of the whip.

The service that you got at Hines part Ford for oil changes and tire rotation was awesome very pleasant people to deal with in and out no problem

Great product and friendly staff.

The service that I have received from Hines Park Ford is always top notch.

Hines Park Ford is simply the best Ford Dealer in Michigan and likely any state! They take customer service to a new level. The entire team is friendly and their facility is outstanding. They made the routine task of an oil change easy, quick and enjoyable. I felt the entire team at Hines Park Ford appreciated my business. I drive 20 minutes to get to Hines Park and past two other Ford Dealers. It is well worth the extra travel time!

Great service!

Got a Maverick through Constantin! Great experience and love the car! Would definitely recommend them!

I recently bought at Truck here at Hines Park Ford. I live out of state, so Constantin was involved in helping me the entire time. He was extremely professional and honestly a super nice guy! I have bought many cars in my life time, but I have never dealt with a better salesman than Constantin. Very responsive, honest and extremely helpful. I would recommend everyone asking for him at this dealership. Likewise, Forrest in finance was awesome and very easy to work with. Thanks again guys for an amazing 5 star experience! cheers, Brandon

Frank in parts is great and very knowledgeable. I definitely recommend him if you are looking for the correct part for your vehicle.

Finally a dealer we trust to service our vehicles. We've tried so many in SE Michigan and Hines Park Ford is the only one we will come back to. The service at both the QuickLane and normal shop are top notch. They have taken care of us many times when an issue was a non-issue and they didn't charge us. We feel they are very honest and haven't tried to get us to do more work than necessary. We will continue to bring both our vehicles here and will likely purchase our next Ford from them when the time comes.

Always been very helpful and made my experience positive.

Came in with no vehicle looking for a used truck so was in somewhat of a time crunch. Nick Penrose was completely transparent with the entire process and I could not have asked for better help

Our sales person Greg, and his partner Rita, went beyond giving good service. It was the personal touch that we purchase the car we needed for a value that will help us in the future. Thanks to the team work making the dream work.

I had a recall on my 2017 Ford escape, and called to make the appointment, which was about a month out, which was no problem for me. I was to go at Hines Park, Ford and Mercury dealer today, but a couple of days ago they called and said they would come directly to my home to take care of it, that was a very pleasant surprise. I would’ve had to bring it there at 8:30 and I was told it was going to be there for most of the day. Mat a nice polite guy came and in about 20 minutes did the job. It saved me driving there and not having my car all day. I still love my 2017 Ford escape, I have had very little problems with it.

Great personal service. Highly recommend Shawn Hardy as a saleperson!

Since I was in Texas and my delivery was in Michigan proved to be a bit unusual for me. My salesperson went above and beyond to see that I got my new vehicle and was able to buy my current lease. For sales I will return to Hines Park Ford and my salesperson, Janet Kramb again.

Excellent service , experience, and product

Great service. It took a bit, but there is shortage of everything these days. It would have been nice to get a loaner for my warranty repair, but again, it's a shortage of everything. The new tire prices were surprising good for a dealer. The shuttle driver, an ex state police officer, was VERY pleasant to ride with. He had lots of good stories and drove very safe. Give that man a raise!

Great service and communication

Great experience, Eric was very easy to talk to and ask questions. No pressures at all. Start to finish bought my bronco in about an hour. Extremely great customer service!!!!!