The service that I have received from Hines Park Ford is always top notch.

Hines Park Ford is simply the best Ford Dealer in Michigan and likely any state! They take customer service to a new level. The entire team is friendly and their facility is outstanding. They made the routine task of an oil change easy, quick and enjoyable. I felt the entire team at Hines Park Ford appreciated my business. I drive 20 minutes to get to Hines Park and past two other Ford Dealers. It is well worth the extra travel time!

Great service!

Got a Maverick through Constantin! Great experience and love the car! Would definitely recommend them!

I recently bought at Truck here at Hines Park Ford. I live out of state, so Constantin was involved in helping me the entire time. He was extremely professional and honestly a super nice guy! I have bought many cars in my life time, but I have never dealt with a better salesman than Constantin. Very responsive, honest and extremely helpful. I would recommend everyone asking for him at this dealership. Likewise, Forrest in finance was awesome and very easy to work with. Thanks again guys for an amazing 5 star experience! cheers, Brandon

Always been very helpful and made my experience positive.

Came in with no vehicle looking for a used truck so was in somewhat of a time crunch. Nick Penrose was completely transparent with the entire process and I could not have asked for better help

Our sales person Greg, and his partner Rita, went beyond giving good service. It was the personal touch that we purchase the car we needed for a value that will help us in the future. Thanks to the team work making the dream work.

I had a recall on my 2017 Ford escape, and called to make the appointment, which was about a month out, which was no problem for me. I was to go at Hines Park, Ford and Mercury dealer today, but a couple of days ago they called and said they would come directly to my home to take care of it, that was a very pleasant surprise. I would’ve had to bring it there at 8:30 and I was told it was going to be there for most of the day. Mat a nice polite guy came and in about 20 minutes did the job. It saved me driving there and not having my car all day. I still love my 2017 Ford escape, I have had very little problems with it.

Great personal service. Highly recommend Shawn Hardy as a saleperson!

Since I was in Texas and my delivery was in Michigan proved to be a bit unusual for me. My salesperson went above and beyond to see that I got my new vehicle and was able to buy my current lease. For sales I will return to Hines Park Ford and my salesperson, Janet Kramb again.

Excellent service , experience, and product

Great service. It took a bit, but there is shortage of everything these days. It would have been nice to get a loaner for my warranty repair, but again, it's a shortage of everything. The new tire prices were surprising good for a dealer. The shuttle driver, an ex state police officer, was VERY pleasant to ride with. He had lots of good stories and drove very safe. Give that man a raise!

Great service and communication

Great experience, Eric was very easy to talk to and ask questions. No pressures at all. Start to finish bought my bronco in about an hour. Extremely great customer service!!!!!

Everything was fantastic from the time I arrived until I left. Wonderful team to work with.

Very personalized service. Pete went above and beyond to make the car buying experience as simple as posible.

Great dealership! Very happy with everything they had to offer. Every salesperson in there payed attention to me, and nothing but smiling faces.

Shawn Hardy is thr best salesman. Makes thr buying process so easy. And thr service department never let's us down.

Hines Park has always been my go to dealership for all of my purchases. Shawn Hardy is a delight and I highly recommend using him to purchase your next vehicle.

Best Ford dealer I have dealt with in a while, drove over an hour to purchase my new truck and would do it again. Awesome service, honest pricing, I couldn't be happier with my experience.

Great service from sales, efficient with paperwork, and an overall excellent experience. Answered all of our questions, listened to what we wanted and delivered!

Our experience at Hines Park Ford purchasing a new truck was one of the best experiences we've ever had purchasing a vehicle. Our salesman, Jamie, made the entire process seamless and fun! I would highly recommend Hines Park Ford to anyone looking for a vehicle!

I recently purchased a new F150 from Shawn Dalton of Hines Park Ford. My experience with Shawn was incredible. He was pleasant to deal with. Hines Park Ford should be very proud of him. My next new Ford purchase will be with Shawn and Hines Park. George Stevenson

This is an excellent dealership and the staff is very knowledgeable and helpful. As as Ford employee I’m proud to have them on our team. Janet was my salesperson anis excellent